Support
Need help with VARAHI? Reach us at https://www.vritservicespro.com/varahi-shopify-theme/.Before you ask
Most VARAHI issues are one of four things, and all four are covered above.Common self-fixes
Clear the theme editor cache
Clear the theme editor cache
If a setting does not apply, the theme editor is serving a cached version. Load
the admin, and the storefront, in a private window, and try again.
Check for a theme error
Check for a theme error
A Liquid error in a section renders as a broken region. Look at the storefront
source, or run:VARAHI ships with zero errors. If yours reports errors, they were introduced
after installation.
Make sure the storefront is not password protected
Make sure the storefront is not password protected
A password page cannot be indexed and cannot be audited. Online Store →
Preferences → Password protection.
Check your browser extensions
Check your browser extensions
Ad blockers and privacy extensions block Shopify’s scripts and will break the
cart, the search modal and the wishlist. Test in a private window with extensions
disabled before concluding the theme is broken.
Verify the product form is valid
Verify the product form is valid
Shopify’s product form requires a product. If you have a custom section using
{% form 'product', ... %}, make sure it is guarded by an {% if %} check.What to include in a report
Including these makes a report answerable in one round trip.Reporting a performance regression
Performance issues are the hardest to diagnose remotely, so give the specifics.- Which template the regression is on
- Whether it started after a specific change — an app, a section, a content update
- The before and after network request totals
Always report against the published store. A report taken against the theme dev
server will show roughly 3 MB of Shopify development tooling that no customer will
ever download, and it will send the investigation in the wrong direction.
Where things live
FAQ
The most common questions.
Installation
Upgrades and safe customisation.